Shipping Policy

At Zeril, we aim to make your shopping experience simple, reliable, and convenient. Please review our shipping policy before placing your order.

Order Processing

Orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays may take additional time to process.

Delivery Time

  • Karachi: 1–3 business days

  • Other cities in Pakistan: 3–5 business days

  • Delivery times may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you may receive tracking details through WhatsApp, SMS, or email. You can use the tracking information to follow your shipment.

Delivery Attempts

Our courier partner may make multiple delivery attempts. Please ensure that your provided phone number and delivery address are correct and that you are available to receive the order.

If an order is returned to us due to an incorrect address, unreachable phone number, or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.

Cash on Delivery

Cash on Delivery (COD) may be available for selected locations in Pakistan. Orders placed through COD may be confirmed by our team before dispatch.

Delayed or Lost Orders

If your order is significantly delayed or appears to be lost during transit, please contact our customer support team. We will coordinate with the courier company to investigate and resolve the issue.

Contact Us

For any shipping-related questions or assistance, please contact us:

Phone / WhatsApp: 0319 2474529
Email: zerilinfocare@gmail.com
Location: Karachi, Sindh, Pakistan

Zeril reserves the right to update this shipping policy when necessary. Any changes will be posted on this page.